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We do everything we can to make sure our customers are happy with their purchase. Please note we can not accept returns on personalized products.
Please read the product details carefully before purchasing to avoid any disappointments.
For non personalized products: If your Dolev Prints purchase does not entirely meet your satisfaction, we will gladly issue a store credit for any returned merchandise. You have 20 days from when you receive your package to start an exchange. Please email firstname.lastname@example.org with your order number to start the exchange process. Once the package is received, we will process the return, and you will be notified via email with your credit code.
Please note return shipping is at the buyers expense.
Shipping will not be refunded from your original order.
Items must be in the original condition with all the packaging intact as it was received.
If your items have gotten damaged during shipping please send photos to email@example.com along with your order number within 20 days so we can process a replacement.
Most orders print within 1-2 business days after your approval of the proofs, and are shipped within 4 days after that. Please allow an additional 2-3 weeks for delivery. If you need something by a specific date, please be sure to contact us at firstname.lastname@example.org so we can guarantee a rushed shipping time.
Thank you for purchasing from us and supporting small businesses!
Rayzel and Yossi